TECHNOLOGY
Starmout Released Engage 5.0 for Omnichannel Retailing
E-commerce solutions company Starmount recently launched new products to assist retailers with their omnichannel initiatives.
Starmount’s Engage 5.0 is a point-of-service solution that includes in-store order-management capabilities to give store associates visibility into cross-channel order status as well as tools to place, manage and change orders right up until they ship to the customer.
Engage 5.0 allows retailers to work with multiple customers simultaneously while accessing enterprise inventory location and cross-channel gift registries and layaway programs. Retailers can use their existing POS hardware and add new devices. The solution supports multiple PIN pad form factors and accommodates legacy card readers and scanners as well as the latest mobile devices.
Starmount Cloud’s offerings also allows retailers to run the Starmount Customer Engagement Suite—which includes Starmount Engage, Starmount Back Office, Starmount Store Inventory and Starmount Connect—in the cloud, so retailers can access these solutions with a streamlined staff.
There are management and monitoring tools for retailers to deploy resources on demand and ensure peak performance, according to the company, which says the option will eliminate the need for dedicated physical servers.
“To continue to thrive in today’s environment, retailers need to rethink many of the core aspects of their business—from the way they deploy enterprise technology to the way they engage customers in their stores,” said Greg Davis, Starmount’s vice president of product management, in a statement. “These new solutions are a direct response to those needs and will help Starmount’s customers continue their track record of omnichannel innovation.”
Based in Austin, Texas, Starmount offers solutions to “ power the store as the center of the omnichannel retail experience.” For more information, visit www.starmount.com.
